Shipping & Delivery

At a glance

Dispatch time	1–2 business days after your order is confirmed
Delivery — India	3–7 business days after dispatch
Delivery — international	7–21 business days after dispatch
Shipping charge — India	₹49 flat
Shipping charge — international	₹1,999 flat
Cash on Delivery	Available within India only

Made-to-order and personalised pieces take longer than the dispatch time above. When that applies to your order we tell you the date before we begin.

Where we ship

We ship across India and we accept orders from anywhere in the world. Every parcel leaves our studio in India, insured and trackable.

Please note: all payments are collected in Indian Rupees (INR). If you are shopping from outside India you may see prices converted into your currency for convenience, but the amount your bank charges will be in INR at your bank's own exchange rate. International cards and UPI both work.

Dispatch and delivery

Orders are packed and dispatched within 1–2 business days. Business days do not include Sundays and public holidays. Orders placed on a Saturday evening usually leave on Monday.

Once your parcel is handed to the courier we email you the tracking details. Delivery estimates are those given by the courier and are not guaranteed dates — weather, strikes, local restrictions and customs checks can add a few days. If your parcel looks stuck, write to us and we chase the courier for you.

Remote pincodes and non-serviceable areas may take longer, or may not be serviceable at all. If we cannot ship to your address we tell you quickly and refund you in full.

Customs, duties and taxes

For orders shipped outside India, any import duty, customs charge, GST/VAT or handling fee levied by the destination country is payable by you. These are charged by your government, not by us, and we have no way of knowing the amount in advance.

If a parcel is refused at customs or returned to us because duties were not paid, we refund the value of the goods less the shipping and any return-freight charges we incur.

Address accuracy and failed delivery

• Please check your address, pincode and phone number carefully before placing the order. We ship to the address exactly as entered.
• Address changes are only possible before dispatch. Write to us as soon as you can.
• Couriers usually attempt delivery up to three times. If nobody is available, or the phone is unreachable, the parcel comes back to us.
• For a returned-to-origin parcel we reship it once you confirm the address, with shipping payable again; or we refund the order value less the shipping charges already spent.
• Repeatedly refused Cash on Delivery parcels may mean we ask for prepayment on your future orders.

Tracking your order

Sign in and open My account to see your orders and their current status. Tracking details are also emailed to you at dispatch. If a tracking link is not updating for more than 48 hours, email contact@houseofsharvi.com with your order number.

Still have a question?

We would rather answer one more question than have you unsure about something. Write to us and a real person from our studio will reply.

Email contact@houseofsharvi.com  ·  WhatsApp +910000000000

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